Data, access and consent
What your procurement team will ask first.
Where your data lives, who can reach it, who holds the money, and what your attendees agreed to. Only what exists today.
Isolation
Your data is filtered on every read.
Every read in the platform is filtered by organization.
Contacts belong to your organization, not to an event. You can export the full contact record as CSV on every plan, so leaving is never harder than arriving.
Access
The door and the office are separate.
People working your door sign in with a PIN that reaches the door and nothing else: not reporting, not revenue reporting, not the audience record. Repeated wrong PINs are throttled per network address and per organization.
Administrators sign in to the full account. Janix Enterprise has unlimited administrator seats.
Money
You are the merchant of record.
Payments run through Stripe Connect into your own Stripe account, as direct charges. Janix does not hold your funds.
Consent
What attendees agreed to, on the record.
Buyers accept the refund policy and terms at checkout, and each acceptance is versioned, so there is a record of which wording a buyer agreed to.
The paperwork
The documents, in plain terms.
The privacy policy sets out every sub-processor we use and why. The data processing addendum covers the personal data you run through Janix.
Everything else
Send us the questionnaire.
If your procurement or IT team has a security questionnaire, send it. We answer it line by line, including the rows we do not do yet, instead of listing ambitions here.
Bring your IT team to the call.
Thirty minutes with the people who have to sign off, and straight answers to their questions.