The platform
Run the event.
Keep the audience.
Most event stacks are a ticketing tool plus an email tool plus a CRM that never sees who actually walked through the door. Janix is one system: the operation that runs your event and the audience record it produces are the same platform, not two tools you reconcile afterward.
01 — Event operations
Everything between announce and load-out.
Tiered tickets and multi-day passes. Early-bird windows that flip on their own. Sliding-scale and pay-what-you-can with a floor you set. Holdbacks, comps, promo codes, and a walk-up box office that still works when the line is out the door. You connect your own Stripe, so you are the merchant of record — your payouts, your rules.
Build a multi-track schedule and Janix flags the room and speaker conflicts before you do. Run a call for proposals, score it, and the talks you accept drop straight onto the schedule. Keep a real pipeline for sponsors and vendors, from first outreach through to signed, with badge allocation handled from the same place. Confirmed sponsors and speakers get a portal link and take it from there themselves.
On the day, check people in from any phone across every gate and venue, with door staff who log in with a PIN and never see your admin. Scan attendees into individual sessions, print badges on the spot, watch the numbers in real time. When the connection drops — at a festival, it will — Janix keeps checking people in and syncs the second it is back.
- Registration and ticketing
- Passes, tiers and pricing windows
- Programming and scheduling
- Speakers and calls for proposals
- Sponsors and vendors
- Venues and multi-venue programs
- Check-in, badges and box office
- Offline check-in with sync
02 — Audience
Every ticket becomes a contact you keep.
Every paid, free and comp ticket — every box-office sale, every badge scan — becomes a contact in your CRM the moment it happens. Janix sorts them as it goes: the super-fans who have come ten times, the regulars, the lapsed, the first-timers. No list to import, no spreadsheet to reconcile.
The profile is what makes the rest of the platform work. It carries across events rather than resetting with each one, so a returning attendee is recognizable as returning — and the history behind that is what a campaign, a report, or next year's planning actually reads from.
- CRM built from real transactions
- Audience profiles
- Segments that build themselves
- Cross-event history
- Engagement and attendance signals
- Audience exports you own outright
03 — Marketing
It writes to them in your voice.
Paste a paragraph you wrote. Janix learns your tone, your sentence shape, the words you would never use, and drafts every email to sound like you rather than like software. It picks the right people for each send: last year's no-shows, the pass-holders who never bought the add-on, the ones who open everything and never buy — with the live count shown before you approve a word.
From there it builds the whole campaign: a festival's arc from announce to last call, or a conference's from call for proposals to agenda, each message aimed at the group it is for. And because Janix runs the checkout, it can tell you what each send actually earned — tickets and dollars, not opens and clicks. Nothing goes out that you did not approve.
- Campaigns and event communications
- Drafting in your own voice
- Audience targeting by segment
- Revenue attribution per send
- Approval before anything sends
- Your own branded event site
04 — Intelligence
The report they want, already written.
Revenue by event and tier. Attendance and no-shows. Which marketing actually drove sales, measured through Meta and Google conversion tracking in tickets and dollars rather than clicks. Demographic reporting built for grant applications, with the bucketing and small-cell suppression funders expect. Year over year, with a confidence level on every number so you know exactly what to trust.
The reporting that used to eat the week after the event is generated from data you already collected running it — and because it comes from one system, every number traces back to the same source instead of three exports that disagree.
- Sales and attendance analytics
- Revenue attribution
- Engagement by segment
- Grant-ready demographics
- Year-over-year comparison
05 — Platform
Your brand, your data, your merchant account.
Your public event site runs on your own domain with your branding, not as a listing on someone else's marketplace. Payments run through your own Stripe account, so you are the merchant of record and the payouts are yours. Meta and Google conversion tracking connect your advertising to what it actually sold.
Access is scoped to the job: door staff sign in with a PIN and never see your admin, and confirmed sponsors and speakers get their own portal rather than an inbox thread. Your data is never pooled with anyone else's, and if you ever decide to leave, you take your whole audience with you.
- Your own domain and branding
- Your own Stripe account
- Meta and Google conversion tracking
- Role-scoped access for staff
- Sponsor and speaker portals
- Your data kept separate, and exportable
Why it is one platform
Your second event should know
what your first event learned.
Each of the five above is useful on its own. Together they are the argument: the operation produces the audience, the audience makes the marketing work, the marketing produces revenue you can actually attribute, and all of it lands back on the same profiles in time for the next event. That loop is the reason to run it as one platform rather than five tools that email each other spreadsheets.
See Janix on your event.
Book a demo and we will walk you through the platform on your real program — your ticket types, your schedule, your audience — and show you where it takes work off your team.