Comparison
Janix and Eventbrite are built for different jobs.
This page is about structure, not a feature scoreboard. If you are choosing between them, the structural differences will decide it long before any feature list does.
First, the honest part
Eventbrite is often the right answer.
If you are running a single event, or a series of small ones, and what you most need is for strangers to find it, Eventbrite is a reasonable and well-built choice. It is a discovery marketplace with real traffic, it is quick to set up, and it does not ask you to think about infrastructure. Plenty of good events should be on it.
Janix is built for the organization that runs events repeatedly and wants to keep what each one produces. That is a different problem, and if it is not your problem, you do not need us.
We do not list Eventbrite's fees or payout terms here. They change, and we have an obvious interest in how they are described. Read them on Eventbrite's own pricing page and compare them against ours.
Difference one
A listing on a marketplace, or a site of your own.
Eventbrite is a discovery platform. That is its stated purpose and its genuine strength: your event sits in a catalogue where people browse, and some of them find you who never would have otherwise. The trade is that the page is a listing, the attendee is on Eventbrite, and the surrounding experience belongs to the marketplace.
Janix has no marketplace. Your public event site carries your branding and lives at your organization's address, and there is nothing else on it. Nobody discovers you through us, which means we bring you no traffic — that is a real cost, and worth weighing honestly if discovery is what you need most.
Difference two
Who the money belongs to on the way through.
On Eventbrite's own payment processing, Eventbrite collects from the attendee and disburses to the organizer on its schedule and its terms.
On Janix you connect your own Stripe account, so you are the merchant of record — your payouts, your rules. The attendee pays into your account. Janix never holds your funds, does not set your refund policy, and is not a party to the purchase. Card processing is Stripe's and Stripe bills you for it directly.
This matters most in three places: how quickly you can spend ticket revenue on producing the event, whose name appears on the attendee's card statement, and who your finance team has to chase when something goes wrong.
Difference three
Ticketing, or the whole program.
Eventbrite sells tickets and gives you tools around selling them. If your event is a room, a date and a door, that is the shape of the problem and it fits well.
A conference or a festival is not that shape. Janix runs the program alongside the ticketing: parallel tracks across rooms and days with a conflict check before you publish, a call for papers with scored review, speakers who fill in their own bios and publish their own pages, a sponsor pipeline with a self-service badge portal, badge printing, and a door that keeps admitting people when the venue wifi drops and drains the queue when it returns.
If you are currently running ticketing in one tool and the program in a spreadsheet, that gap is the comparison.
Difference four
What you still have a year later.
This is the one that decides it for most organizations that switch. On Janix, contacts belong to your organization rather than to an individual event. A buyer from 2024 and a walk-up from 2026 are the same record, and the record carries what they bought, whether they actually showed up, and what they responded to.
So you can segment on behaviour rather than on a list — attended twice running, registered and never checked in, came as a non-member, not seen since 2024 — see the audience count before a campaign goes, and get back what that campaign earned in tickets and dollars. You approve every send. You can export the whole contact record as CSV at every tier, deliberately, so leaving is never harder than arriving.
Your second event should know what your first event learned. That is only possible if the record survives the event.
The short version
Choose on the second question.
The first question is "how do I sell tickets to this event", and both answer it. The second question is "what does this organization have after the event ends", and that is where they diverge.
If you need discovery and simplicity for a single event, take Eventbrite. If you run events repeatedly, own the program as well as the door, and want the audience to compound instead of reset, that is what Janix is for.
Compare it against your real program.
Bring what you run today and what it costs you. Thirty minutes, your own event, and a straight answer about whether moving is worth it. Sometimes it is not, and we will say so.